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Help centre › Hotel app: housekeeping and room checks

How do I start and end my shift?

If your hotel uses the shift clock, tap Start shift when you arrive and End shift when you leave.

The shift box is on My rooms. It only shows Start shift if your manager has switched on the shift clock.

  1. Tap Start shift when you arrive. The times are used for your pay.
  2. Doing something that isn't a room, like restocking the linen cupboard? Tap + Extra task, pick or type what you are doing and tap Start. Tap Done when you finish, so the time isn't counted as idle.
  3. Tap End shift when you leave and confirm.

If your supervisor asks about your shift or a task, the question appears in the same box. Type your answer and tap Send.

Managers: switch the clock on under Settings, Property step, Shift clock and time report.

Still stuck? Ask the AI helper, or ask the team.