Get access

Help centre › Short-let app: properties, linen and maintenance

How do linen deliveries, orders and dirty linen work?

The Linen tab shows the linen run, landlords' linen orders and dirty linen waiting to be collected.

  • Linen run: the drops for each day and Load the van today, the total of each item to take.
  • Linen orders: orders from landlords. Tap Confirm, then Delivered; the landlord is emailed each time. Cancel and Undo delivered are there too. Tap Add an order to add one yourself: pick the property and the linen fills in from its beds.
  • Dirty linen on site: dirty sets left at properties. Tap Collected and say how many sets you took away.

How a clean gets linen depends on the cleaner: needs delivery, collects from the depot, or brings her own. Set this on the person under Team.

Still stuck? Ask the AI helper, or ask the team.