The app doesn't read my booking file properly. What can I do?
The first time you upload a file, you match its columns once and the app remembers the layout.
Any file layout works. The first time you upload a new kind of file, the app asks you to match the columns: First time with this file: match the columns.
- Check how columns are separated and which line has the headings.
- Point each field (room, check-in, check-out and so on) at the right column, or choose Not in this file.
- Tap the part of the text that is the room number if the cell has more in it.
- Say how dates are written, for example Day/month/year.
- Tap Remember this layout.
To fix a layout later, use Change how this file is read.
If the file has rooms that aren't in your room list, they are left out of the plan. A manager can add them by loading the file once.
If a file is for another hotel in your account, the app says so and doesn't use those bookings.