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Help centre › Hotel app: daily import and room board

How do I load the day and assign rooms?

Upload the check-outs and check-ins from your booking system, then press Assign rooms.

Managers, supervisors and reception can do this on Daily import.

  1. Pick Your booking system. The app then shows what to export from it and when.
  2. Choose the day under For, then upload the 1 · Check-outs file (or paste it).
  3. Upload the 2 · Check-ins file. It adds today's arrivals and how many guests are coming, which sets the towels.
  4. If guests staying tonight are not in the check-outs file, add them under Guests in house.
  5. Check the plan and tap the Assign button (it shows how many rooms and housekeepers). Each housekeeper who is In on the rota gets their list on their phone.

If the check-ins aren't ready yet, you can assign rooms anyway. The room board reminds reception until they are uploaded.

Loading the same day again keeps everything housekeeping and reception have already done.

Still stuck? Ask the AI helper, or ask the team.