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Help centre › Short-let app: cleans and cleaners

How do I do a clean in the app as a cleaner?

Open the clean from To do, tap Start clean, then Clean finished, add photos and tap Finish clean.

  1. Open To do and tap the clean. You see the access details, Wi-Fi, notes and the linen for this clean.
  2. Tap Start clean when you begin. A clean has to be confirmed by the office before it can start.
  3. Tap Clean finished as soon as the cleaning is done, before the photos. This times the clean itself. Tapped it too early? Use Not finished cleaning yet.
  4. Tap + add under Photos to take or pick photos, and add a Note for the office if needed.
  5. Tap Finish clean.

On any clean you can tap Report damage (damage, something not working, or a task) or Request an item. Finished cleans move to Done.

If dirty linen is waiting at a property, Dirty linen to take away appears at the top. Take it when you leave, then tap Collected.

Still stuck? Ask the AI helper, or ask the team.