How do the room QR cards, ratings and tips work?
Print a QR card for each room; guests scan it to rate the room and meet the housekeeper who cleaned it.
Managers: open QR & ratings and tap Print all cards. If a card goes missing, tap New code on that room, then Yes, new code. The old card stops working.
- Untick Show housekeepers' tip buttons to guests if you don't want tips shown.
- Add your Google review link to show a Share your review on Google button after a guest rates.
- Offers on the guest page: add a late checkout or table booking with your own Stripe payment link. Reception checks each purchase on the board under Guest purchases and taps Paid or Decline.
Housekeepers: open Profile to set the name guests see, a line about you and your tip links (Revolut, PayPal, Monzo, or a Wise or Stripe payment link). Tips are paid to you directly; the hotel never handles the money. Untick Show my card to guests in rooms I've cleaned to hide your card. Tap Save profile.