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Help centre › Short-let app: landlords and invoicing

How do I give a landlord access, and what do they see?

Add the landlord on the Owners tab; they get an email to set a PIN and see only their own properties.

  1. Open Owners and tap Add landlord.
  2. Enter their name and email (the invite goes there), tick the properties they own or add a new one, and tap Save.

Their card shows invite not used yet until they sign in. Use Send link, Copy sign-in or Edit as needed.

A landlord sees only their own properties, without cleaner names or start and finish times:

  • Cleans: finished cleans with photos.
  • Properties: Add a property or Edit one (access, Wi-Fi, calendar links, beds), and See bookings.
  • Linen: Order linen by set or item, then Send order.
  • Ask: Post this clean for the office to confirm, if your agency has this switched on. Weekend cleans asked for inside 24 hours carry a short-notice charge, shown before posting.
  • Bills: invoices, with card payment if the agency takes it. Reported: problems at their properties.
  • Me: emails when the cleaner starts and when the clean is finished.
Still stuck? Ask the AI helper, or ask the team.